The health and safety of our customers is our highest priority. Please click here for the most up-to-date PanGlobal announcements in response to COVID 19

What's New?

COVID-19 Response: PanGlobal Partners in Education

Our team understands the challenges presented by isolation due to the COVID-19 crisis. As partners in education, PanGlobal is working with educators to offer students access to our Learning Management System (LMS) while studying from home. This offer is available to students who are currently registered to a Canadian educational institution.

Each student will need a username and password which can be requested from your program instructors and coordinators. To make use of the login:

  1. Visit our website at
  2. Click on the MyPower tab
  3. Choose MyPower Study
  4. Use the username and password provided by your instructor to login

This login provides access to online eBooks, self-assessments, and other learning resources to help support Third and Fourth Class learning from home and is valid through the end of April 2020.

We are here as partners in education to support your learning and the success of the Power Engineering industry. As our staff are working remotely at this time, please contact us via a support ticket if you have any questions.

Good luck with your studies and we wish you all safe health.

COVID-19 Health & Safety Update

The health and safety of our customers and our team is our highest priority. PanGlobal continues to monitor announcements and follow Alberta Health Services’ protocol diligently. While our team is working remotely, we ask for your patience in replying to online ticket submissions via our SUPPORT tab and returning support calls. At this time, we expect shipments from PanGlobal to continue as usual. However, we advise all customers to allocate additional time to receive orders and check for delay announcements with shipping providers and Canada Post.

Refrigeration Addendum

PanGlobal has added an important addendum on Refrigeration concepts to our eBook platform

This addendum contains new learning objectives and content in refrigeration safety based on the recommendations made by Technical Safety British Columbia (TSBC) in its investigation reports of the October 2017 ammonia leak. The report examines two ammonia leaks, one occurring at the Fernie Memorial Arena in Fernie, BC, which resulted in the deaths of three people, and the other in October 2018 at a pet food manufacturing plant in Langley, BC, which prompted an extensive evacuation of the area. As this information is critical to operator safety, IPECC, SOPEEC, and PanGlobal Training Systems are making it available to learners immediately at no additional cost. In addition, this material will also be published in the forthcoming editions of Power Engineering Fourth Class, Power Engineering Fifth Class, and Refrigeration Plant Operator.

The new content of this addendum emphasizes the testing of secondary refrigeration systems, safe operation of ammonia refrigeration systems, and maintenance of refrigeration equipment. Some content may be familiar from the courses mentioned above, and the TSBC investigations suggest that it is worth repeating if this content will contribute to keeping all Power Engineers and operators safe.

Access the Refrigeration Addendum eBook

Access the Refrigeration Addendum PDF

Upcoming LMS Changes

PanGlobal will be updating its Learning Management Systems (LMS), in an effort to better support learner success and future initiatives!

Our first step is moving all MyPower Study users to the new platform. Starting Monday February 3, 2020, the following learners will be redirected to the new LMS:

  • All learners logging in with a textbook username and password
  • All learners logging in to online resources with an eBook purchase or subscription

The MyPower Learning LMS, used by educators and for corporate training, will be phased out over time. More details will be communicated in the near future.


Logging In

To those logging in with a textbook username and password:

  • Your (new) login details will be the same default ones printed within the front-inside cover of your textbook(s). If you had previously changed the password for your textbook profile, it will be reset to the default username and password found on the front-inside cover of your textbook(s).

To those logging in with a profile linked to an eBook purchase or subscription:

  • Your username remains the same; however, your password has been reset. To access your profile you will need to use the Forgot password? link on the login page. Follow prompts to submit the email address associated with your profile.

Note: Ensure that is added to your email settings (client) as a Trusted Domain and use the directions in the password reset email to access your profile.


In an effort to control transfer errors, users with profiles accessing self-enrolled resources only will not be transferred. This will impact users whose profiles are not accessing the online resources or are only accessing a combination of the following:

  • Answers/Solutions
  • Tools & Resources
  • Updates with Corrections

To gain access of these resources again, please (re)create an account and re-enroll to the required resources.



With the update to the new LMS, previous self-assessment attempts will not be transferred. MyPower Study previously allowed attempt reviews immediately after submitting a self-assessment and this means that learners will now have refreshed self-assessment attempts. Your length of access will remain unchanged, so take advantage of the additional attempts while you have access!



Please submit any questions or support requests to the Login Inquiries department through our Support Ticket system.

Discontinuation of 4th Class (Ed. 2.5)

4th Class (Edition 2.5) eBooks

In 2017, the Standardization of Power Engineers Examination Committee implemented a new syllabus for Fourth Class Power Engineering examinations (our Fourth Class Edition 3). To support students studying under the existing syllabus (our 4th Class Edition 2.5) many provincial safety authorities continued to conduct examinations with a sunset date of December 2019.

PanGlobal has supported this transition period by making the 4th Class Edition 2.5 eBooks available for purchase at a discounted rate. As of December 31, 2019, the 4th Class Edition 2.5 material will be fully discontinued and no longer be available for purchase from PanGlobal in any format.

Customers who have purchased 4th Class Edition 2.5 Parts of the full Set in eBook format will continue to be able to reference their purchased eBooks. This support will remain in place for the lifetime of our current eBook platform. Purchase options may be viewed through our eBook store.


Please be sure to consult with your local Provincial Safety Authority regarding current examination requirements.

Fifth Class Textbook Set (Edition 3.5)

PanGlobal is proud to launch our Power Engineering Fifth Class textbook, Edition 3.5. This set prepares learners to write the SOPEEC Fifth Class Power Engineer Certification of Competency examination in British Columbia, Alberta, Saskatchewan, Manitoba, Yukon Territory, and Northwest Territories. Other jurisdictions may recommend this three-volume set for low pressure heating plant certification examinations. It is available for purchase in print and eBook format through our website. 

Features and Upgrades

  • Twelve months of access to online learning media and self assessments 
  • Updated refrigeration content, and the removal of Freon topics, to align with the Montreal Protocol on Substances that Deplete the Ozone Layer
  • Latest codes, standards, and regulations 
  • Clarifications and corrections 


  • Book 1: Low Pressure Boiler Components & Operation 
  • Book 2: Elements of Human Comfort in Facility Operation 
  • Book 3: Basic Physical Science, Safety & Regulation for Facility Operation 

Important Note: This three-volume set (Ed. 3.5) and the Power Engineering Fifth Class Edition 3.2 are the only single source of print learning material approved by both IPECC and SOPEEC to meet the syllabus and curriculum standards required to successfully prepare for the Fifth-Class Power Engineer Certificate of Competency examination.

3rd Class Textbook Set (Ed. 2.5)

PanGlobal is proud to launch our Power Engineering Third Class Edition 2.5. This textbook set is designed for Fourth-Class Power Engineers who wish to advance their careers, upgrade their knowledge, and prepare for the third-class certification exams. Both edition 2.0 and edition 2.5 are sufficient for certification purposes. Please verify the edition recommended by your post-secondary institution.

Features and upgrades

  • Sixteen months of access to online learning media and self-assessments
  • New template
  • Latest codes, standards, and regulations
    • Edition 2.5 references our 2018 ASME Academic Extract Vol. 1 & 2
  • Clarification, and corrections

Topics include:

  • Boiler design, construction, operation, maintenance, and ancillary equipment
  • Controls and instrumentation
  • Pumps and compressors
  • Prime movers
  • Refrigeration

Important Note

This four-volume set (Ed. 2.5) and the Power Engineering Third Class Edition 2.0 set are the only single source of learning materials approved by both IPECC and SOPEEC to meet the syllabus and curriculum standards required to successfully prepare for the Third-Class Power Engineer Certificate of Competency Examinations.

Reminder about PanGlobal Login Credential Access

PanGlobal’s Power Engineering textbooks contain time-sensitive login credentials (unique User Name & Password printed on the front inside cover of the first book) which provide access to additional online resources and self-assessments. These credentials allow initial access to our Learning Management Systems within 3 years of the textbook print date.

After activation, the textbook’s online access time frames vary depending on the product and begin after the initial log in.  This 3-year initial activation access restriction is in place to ensure that the online resources accurately support the textbook content. Bookstores and resellers are reminded not to carry over inventory that exceeds this access time.

If you have additional questions about login credentials and access time, please view our Knowledgebase Article on the subject, or submit a ticket and your personal inquiry will be addressed.

2nd Class [Ed 2.0] Perfect Bound Binding

In 2016, PanGlobal initiated to move all products to Perfect Bound binding from our previous coil binding process. In 2017 we received notice that this first print run for Perfect Bound 2nd Class individual volumes (2A1, 2A2, 2A3, 2B1, 2B2, 2B3) [Ed 2.0] experienced some binding problems and inefficiencies. To remedy this, our printer adjusted the paper weight, binding adhesive and added 3 hole punch for new prints. As of our second print run these issues have been resolved.

In total, as of June 2019, there have been a total of 18 reports from customers concerning the Perfect Bound 2nd Class individual volumes (2A1, 2A2, 2A3, 2B1, 2B2, 2B3) [Ed 2.0] initial print run. All of these inquiries have been resolved by PanGlobal.

Going forward, PanGlobal will continue to address issues regarding this print run until August 31st, 2019 after which time customers who purchased and received the initial (non-hole punched) 2nd Class [Ed 2.0] Textbooks will be directed to our Support system for reference, and declined replacements for purchases made over 2 years ago.

CIRKA is now available with Text-to-Speech!

PanGlobals favourite study tool CIRKA has been updated to include the Text-to-Speech function. When you download the CIRKA of your choice you will now be able to enable audio for the questions, your choices and the answers. This feature will provide new study methods for all types of learners. CIRKA is available in our Book Store under eBooks, and the link for Text-to-Speech can be found under the audio heading. Try out the CIRKA Text-to-Speech function today!

Addendum Chapter for 2nd Class Part A2 (Ed. 2.5)

To further support learners’ preparation for 2nd Class Part A2 certification, PanGlobal is pleased to offer an addendum chapter for Heat, Expansion of Solids and Heat Transfer.

A copy of this addendum will be shipped – at no additional cost – for orders placed between May 1st, 2018, and April 12th, 2019, which included the 2nd Class Part A2 textbook. The addendum will be shipped to the delivery address of the original order and should be delivered by May 3rd, 2019.

Purchases including the 2nd Class Part A2 volume received after April 12th, 2019, will have the addendum packaged with the A2 volume.

The Heat, Expansion of Solids and Heat Transfer chapter will be incorporated into the 2nd Class A2 textbook in future print runs. Those who have purchased or subscribed to the 2nd Class Part A2 eBook can access the addendum chapter by re-syncing their eBook profile (refer to our support article on eBook Syncing for more information).

For any enquiries regarding the Addendum Chapter, please submit a Support Ticket to our Orders, Accounts and Pricing department.

24 month extension for current PG Stick users!

PanGlobal is excited to announce a new 24-month extension for current PG Stick users!


If you were an early adopter and purchased a PG Stick in either 2017 or 2018, you are eligible for this 24 Month Extension Offer following the expiry of the PG Stick (USB).

PG Sticks subscription purchases are for 18 months; however, PG Sticks ordered in 2017 or 2018 may purchase this extension to their existing PG Stick for an additional 6 months (a total of 24 months) from the date of expiry.


To receive this PG Stick extension

  1.  Please complete and submit the form using the link below.
    • Only forms which have been fully completed and submitted online (using the web form Submit button) will be accepted and processed
  2. You will receive a detailed response within 2 business days after we receive your completed form.
  3. A Purchase Order will be required for all Extension Requests
  4. Instructions will be provided directly to eligible PG Stick users for access.


PG Stick Extension Request:


Important Note: If this information does not apply to you, please pass this information along to your Power Engineering Program Coordinator.

Shipping Cost Update

Due to rising shipping costs and in an effort to ensure deliveries to our customers are received in a secure and timely manner, PanGlobal is updating its Flat Rate Shipping Fee (effective 1 January 2019) for all orders placed online or by phone: 

  • Within Canada  -  20 dollars
  • Within the USA  - 40 dollars


Note: School, Bookstore or Business Orders (with approved credit accounts) will be required to provide their organization's Courier Account Information prior to shipping, or actual shipping costs will be charged on the Customer Invoice.

To ensure secure & timely delivery, all shipments will require a signature upon receipt.

CIRKA now Supports 2nd Class Review

What Should I Know? How Much Do I Remember?

Do I Really Understand? Am I Ready?


Drawing from updated question banks, aligned with PanGlobal’s learning materials, CIRKA delivers an equal number of questions from the textbook content. After completion and submission of the Audit, a numerical overview of submission vs. complete success is provided immediately on both an Overall and Individual Topic basis. Attempts are unlimited during the tool subscription period and can be repeated multiple times to clarify the results.

CIRKA also provides links to a detailed Overview (Outcomes & Objectives) of the information within each Topic. When compared with the results of the Audit, this provides the learner with a comparison of their current understanding and the expectations of mastery. If this assessment points to the need for additional learning, the user may choose to review their current materials or purchase access to additional resources.

Supporting 2nd, 3rd, 4th, and 5th Class Review, two subscription options are available for all our CIRKA products at under the product category of “CIRKA”:

Option 1: 30 day subscription (unlimited attempts) $30

Option 2: 7 day subscription (unlimited attempts) $15

eBook Self-Assessment Upgrades

Our 2nd, 4th, and 5th Class eBooks have been updated to better support student self-assessment. Upgraded with the power of our CIRKA assessment engine, these eBooks will now pull questions from our extensive question bank. This means that eBook users will now experience fewer repeat questions and have the opportunity to assess their knowledge more comprehensively.

The self-assessment upgrade is live for all purchasers and subscribers of 2nd, 4th, or 5th Class eBooks. If purchased previously, your eBooks have been updated to support the self-assessment upgrade.

Empower your studies today by visiting

Learning Management System (LMS) Changes

Coming 2019

We are improving our Learning Management Systems (LMS) to enhance your learning experience!

Featuring a single log-in portal, the LMS will streamline user access with intuitive design elements. With updated Knowledgebase support articles, our goal is to provide users with the tools they need to successfully carry out their Power Engineering studies in an easy to navigate environment.

With the LMS changes landing in the New Year, subscribe to our What's New? blog or follow and like us on Social Media to stay up-to-date.


  • Posted in:
  • LMS

Text-to-Speech now Supported in 2nd and 5th Class eBooks

Text-to-Speech Support

PanGlobal's 2nd and 5th Class eBooks feature a built-in Text-to-Speech (TTS) reader! The TTS feature may be enabled for an automated read-back of the online eBook content through your web browser.

The Text-to-Speech feature is live for all purchasers and subscribers of 2nd or 5th Class eBooks. If purchased previously, your eBooks have been updated to support the TTS feature.


For Instructions on using the Text-to-Speech reader, click here.

eBook Text-to-Speech Support

Text-to-Speech Support

PanGlobal's Fourth Class (Edition 3) eBooks now have a built-in Text-to-Speech (TTS) reader! The TTS feature may be enabled for an automated read-back of the online eBook content through your web browser.


Playlist Menu

The Playlist Menu allows users to specify from where the TTS reader should begin reading. Need to start at Objective 2, or maybe only the Chapter Conclusion? You choose where playback begins.


Variable Speed

Users may set the Rate at which content is read-back through the TTS reader. Useful for skimming over the content, or focusing in on particularly tricky concepts.


Voice Choice

The TTS reader supports your choice of read-back voice. Choose from Microsoft David for a male voice, or Microsoft Zira for a female voice.

The Text-to-Speech feature is now live for all purchasers and subscribers of the Fourth Class (Edition 3) eBooks. If you purchased access to these eBooks previously, your eBooks have been updated to support the TTS feature.


For Instructions on using the Text-to-Speech reader, click here.

Update: 4th Class (Edition 2.5) Availability

4th Class (Edition 2.5) Textbooks

In order to meet SOPEEC's transition to the revised 4th Class syllabus, PanGlobal has discontinued sales of the 4th Class (Edition 2.5) textbooks (effective July 9th, 2018). All printed textbook sales of the Fourth Class materials are now of Edition 3, which meets SOPEEC's revised syllabus.


4th Class (Edition 2.5) eBooks

To support current students of the 4th Class (Edition 2.5) materials, PanGlobal will continue to offer sales of the 4th Class (Edition 2.5) eBooks until December 2019. Purchase options may be viewed through our eBook store.

Upcoming Revisions to the 2nd Class Textbooks

PanGlobal’s 2nd Class textbooks are changing for the better! All six volumes are being updated to Edition 2.5, and will feature the following enhancements to better support learners’ studies:

  • Enhanced text layout
  • Easier-to-read font
  • Image enhancements
  • Improved content


In addition to these general enhancements, the following volumes are being further improved:

  • A1 Code Calculations and Legislation – Reflects the 2014 and 2015 ASME Boiler, Pressure Vessel, and Pressure Piping Codes (as published in the 2018 PanGlobal ASME Academic Extracts Volumes 1 and 2)
  • B1 Prime Movers – Updated, revised, and revalidated content
  • B3 Electricity and Refrigeration – Updated, revised, and revalidated content


The Edition 2.5 volumes will be available for purchase before September 2018, beginning with B1 Prime Movers in June 2018 (follow our What’s New? blog for updates on availability).


Note: Current printed volumes of Edition 2.0 are available while quantities lastLearners wishing to purchase an out-of-stock 2nd Class (Edition 2.0) volume may wish to purchase or subscribe to our eBooks for their desired content.

Go to top
JSN Boot template designed by